Refund policy

We will refund through the payment gateway you selected when making the transaction. If there is a problem, we may ask for your account number to send a transaction refund manually.

We will contact you via e-mail / WhatsApp when making a refund to ensure you receive your refund.

All complaints and questions regarding refunds can be submitted via:

Email: info@zakkel.id
Whatsapp: +62 811-123-2737